Enterprise Rent-A-Car
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Newport News, VA twenty three thousand six hundred eight
Customers Love Our Rental Cars at Low Rates
Elite Assistants
Williamsburg Chauffeur Service
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Yelp users haven’t asked any questions yet about Enterprise Rent-A-Car.
Recommended Reviews for Enterprise Rent-A-Car
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- Elites
- English (8)
- Ann B.
- Yorktown, VA
- 54 friends
- 26 reviews
- 11 photos
My spouse and I were in a taut spot driving down Jefferson frantic looking for a car wash because we’d just spilled white paint in the bed of his truck. A nice kid was outside washing cars here and let us use his pressure washer to attempt and get it off. He saved the day like a Good Samaritan! Gravely you don’t find nice people like that much here days! Way to hire a nice guys enterprise. And thank you so much.
Others will see how you vote!
- Jackie D.
- Newport News, VA
- 0 friends
- Four reviews
- Trio photos
The customer service was excellent at the Jefferson location. However their vehicles are not maintained. Anyone that has used soap on a vehicle can see a difference inbetween hosed down and washed.
The vehicle we received was clearly hosed down. I asked the rep if the vehicle was cleaned and he assured me by telling it was cleaned the day before. There was pollen and bird poo on it yet he used the excuse of it getting washed the day before why there’s pollen. Also the inwards is gross, this vehicle has NOT been detailed. It doesn’t take much to use an attachment on a vacuum, dump tire shine, or use an armor wipe. Also cutting corners by putting water in the washer fluid container is ridiculous. Your detailer should be embarrassed bc it shows laziness and lack of care for his job.
I’ll be informing Geico of this locations practice before booking a reservation for their clients.
Others will see how you vote!
- Jason G.
- Newport News, VA
- Trio friends
- Legal reviews
- 31 photos
We use this enterprise location regularly. The weekend deal from Friday thru Monday is almost one of those too good to be true prices. I can tell you having booked many of the weekend rentals it is legit. One is the few dependable deals that quality isn’t sacrificed in exchange for a lower rate. I sometimes take advantage of the weekend deal just to keep mileage low on my private car when a journey is in the schedule. They have always had what I reserved and the occasional free upgrade make this my five starlet go to rent-a-car location.
Others will see how you vote!
- Nikki W.
- Upper Marlboro, MD
- 22 friends
- 12 reviews
- Four photos
The customer service was good however the fleet of vehicles are poorly maintained. I was suggested a dirty vehicle. The outside was dirty and the inwards was total of pet hair. I had to wait for a 2nd vehicle to be cleaned and it smelled like smoke after the cleaning. Many of the vehicles on the lot were dirty on the outside and Casey BMW should be ashamed to suggest their customers a vehicle from the Newport News Jefferson Ave location.
Others will see how you vote!
- Jesse S.
- Hampton, VA
- Ten friends
- 11 reviews
- Two photos
Was given a rental through my dealership and had no problems. This location is understaffed, however, as three or four customers cause the staff to be focused which caused a wait of about 10-15 minutes. Only one person was performing the shuttle service and I was fortunate to have arrived when I did.
one person voted for this review
Others will see how you vote!
- Jackie T.
- Florence, OR
- Two friends
- Ten reviews
- 7 photos
The staff was enormously helpful and nice. I would undoubtedly use this enterprise store again in the future. They were very accommodating!
Others will see how you vote!
- Alex D.
- Santa Rita, Guam
- 38 friends
- 1 review
The only thing pleasant about this practice what’s when I walked through the door I was greeted with a smile but soon after that our representatives attitude soon switched while getting frustrated with my reservation. He soon pulled the car around and we both did a walk around the car together, everything I’m pointing out he just says "you don’t need to worry about that." The entire front grill was missing how does that not matter. The inwards of the car was horrible all the seats were stained with God knows what, and had a awful smell after asking for a different vehicle he tells me that there is nothing available Once I left with the car the car had a crazy pull to the left I had to drive this way for VA to CT hopefully I never have to use that enterprise again.
Others will see how you vote!
- Janet S.
- Seattle, WA
- 0 friends
- Four reviews
- Very first to Review
I rented from Enterprise at this location. I drove the car without incident for three days, then returned the car. I noticed several days later on my credit card that I was charged an extra $250 dollars. I called Enterprise to inquire about the charge, and was informed that a chunk of the bumper of the car was "draping off." I was not contacted about this harm when I returned the car.
three people voted for this review
Others will see how you vote!
From the business
Specialties
Love quick and effortless car rental with Enterprise Rent-A-Car at our branch in Newport News, VA. Just one of the 7,200 branches in over thirty countries helping with your car rental needs. Founded in 1957, Enterprise Rent-A-Car is an internationally recognized brand with more than 6,000 neighborhood and airport locations in the United States, Canada, the U.K., Ireland, Germany, France, Spain, Portugal, Italy and Greece. Moreover, with more than Five,500 offices located within fifteen miles of ninety percent of the U.S. population, Enterprise Rent-A-Car offers a broad multitude of car leasing, vanpooling, car sharing and hourly rental programs – and local car rental customers are picked up at no extra cost. We are committed to doing things the right way: taking care of our customers, our employees and the communities we serve. It’s what we call "The Enterprise Way," and it has been the foundation for our growth and success for more than five decades.
History
Established in 1957.
Enterprise Rent-A-Car was founded by Jack Taylor in one thousand nine hundred fifty seven and is known for an extensive network of locations, everyday low rates and outstanding customer service, including picking up local customers at no extra cost. Taylor named the company after an aircraft carrier on which he had served, the World War II USS Enterprise. We’ve always operated through an extensive network of local, neighborhood offices, each powered by the energy of a puny, very entrepreneurial team. Our very first customers were the ones who indeed shaped the business model that we use today. They told us they dreamed to rent cars where they live and work. We have a well-established track record for making rental service convenient and affordable for those who choose to "buy for the need and rent for the exception."
Enterprise Rent-A-Car – twelve Photos – Car Rental – twelve thousand nine hundred fifty Jefferson Ave, Newport News, VA – Phone Number
Enterprise Rent-A-Car
This business has been claimed by the possessor or a representative. Learn more
Get directions
Newport News, VA twenty three thousand six hundred eight
Customers Love Our Rental Cars at Low Rates
Elite Assistants
Williamsburg Chauffeur Service
Ask the Community
Yelp users haven’t asked any questions yet about Enterprise Rent-A-Car.
Recommended Reviews for Enterprise Rent-A-Car
- Yelp Sort
- Newest Very first
- Oldest Very first
- Highest Rated
- Lowest Rated
- Elites
- English (8)
- Ann B.
- Yorktown, VA
- 54 friends
- 26 reviews
- 11 photos
My spouse and I were in a taut spot driving down Jefferson frantic looking for a car wash because we’d just spilled white paint in the bed of his truck. A nice kid was outside washing cars here and let us use his pressure washer to attempt and get it off. He saved the day like a Good Samaritan! Earnestly you don’t find nice people like that much here days! Way to hire a nice guys enterprise. And thank you so much.
Others will see how you vote!
- Jackie D.
- Newport News, VA
- 0 friends
- Four reviews
- Trio photos
The customer service was excellent at the Jefferson location. However their vehicles are not maintained. Anyone that has used soap on a vehicle can see a difference inbetween hosed down and washed.
The vehicle we received was clearly hosed down. I asked the rep if the vehicle was cleaned and he assured me by telling it was cleaned the day before. There was pollen and bird poo on it yet he used the excuse of it getting washed the day before why there’s pollen. Also the inwards is gross, this vehicle has NOT been detailed. It doesn’t take much to use an attachment on a vacuum, sploog tire shine, or use an armor wipe. Also cutting corners by putting water in the washer fluid container is ridiculous. Your detailer should be embarrassed bc it shows laziness and lack of care for his job.
I’ll be informing Geico of this locations practice before booking a reservation for their clients.
Others will see how you vote!
- Jason G.
- Newport News, VA
- Trio friends
- Legal reviews
- 31 photos
We use this enterprise location regularly. The weekend deal from Friday thru Monday is almost one of those too good to be true prices. I can tell you having booked many of the weekend rentals it is legit. One is the few dependable deals that quality isn’t sacrificed in exchange for a lower rate. I sometimes take advantage of the weekend deal just to keep mileage low on my individual car when a journey is in the schedule. They have always had what I reserved and the occasional free upgrade make this my five starlet go to rent-a-car location.
Others will see how you vote!
- Nikki W.
- Upper Marlboro, MD
- 22 friends
- 12 reviews
- Four photos
The customer service was superb however the fleet of vehicles are poorly maintained. I was suggested a dirty vehicle. The outside was dirty and the inwards was total of pet hair. I had to wait for a 2nd vehicle to be cleaned and it smelled like smoke after the cleaning. Many of the vehicles on the lot were dirty on the outside and Casey BMW should be ashamed to suggest their customers a vehicle from the Newport News Jefferson Ave location.
Others will see how you vote!
- Jesse S.
- Hampton, VA
- Ten friends
- 11 reviews
- Two photos
Was given a rental through my dealership and had no problems. This location is understaffed, however, as three or four customers cause the staff to be focused which caused a wait of about 10-15 minutes. Only one person was performing the shuttle service and I was fortunate to have arrived when I did.
one person voted for this review
Others will see how you vote!
- Jackie T.
- Florence, OR
- Two friends
- Ten reviews
- 7 photos
The staff was enormously helpful and nice. I would certainly use this enterprise store again in the future. They were very accommodating!
Others will see how you vote!
- Alex D.
- Santa Rita, Guam
- 38 friends
- 1 review
The only thing pleasant about this practice what’s when I walked through the door I was greeted with a smile but soon after that our representatives attitude soon switched while getting frustrated with my reservation. He soon pulled the car around and we both did a walk around the car together, everything I’m pointing out he just says "you don’t need to worry about that." The entire front grill was missing how does that not matter. The inwards of the car was horrible all the seats were stained with God knows what, and had a awful smell after asking for a different vehicle he tells me that there is nothing available Once I left with the car the car had a crazy pull to the left I had to drive this way for VA to CT hopefully I never have to use that enterprise again.
Others will see how you vote!
- Janet S.
- Seattle, WA
- 0 friends
- Four reviews
- Very first to Review
I rented from Enterprise at this location. I drove the car without incident for three days, then returned the car. I noticed several days later on my credit card that I was charged an extra $250 dollars. I called Enterprise to inquire about the charge, and was informed that a lump of the bumper of the car was "draping off." I was not contacted about this harm when I returned the car.
three people voted for this review
Others will see how you vote!
From the business
Specialties
Love prompt and effortless car rental with Enterprise Rent-A-Car at our branch in Newport News, VA. Just one of the 7,200 branches in over thirty countries helping with your car rental needs. Founded in 1957, Enterprise Rent-A-Car is an internationally recognized brand with more than 6,000 neighborhood and airport locations in the United States, Canada, the U.K., Ireland, Germany, France, Spain, Portugal, Italy and Greece. Moreover, with more than Five,500 offices located within fifteen miles of ninety percent of the U.S. population, Enterprise Rent-A-Car offers a broad diversity of car leasing, vanpooling, car sharing and hourly rental programs – and local car rental customers are picked up at no extra cost. We are committed to doing things the right way: taking care of our customers, our employees and the communities we serve. It’s what we call "The Enterprise Way," and it has been the foundation for our growth and success for more than five decades.
History
Established in 1957.
Enterprise Rent-A-Car was founded by Jack Taylor in one thousand nine hundred fifty seven and is known for an extensive network of locations, everyday low rates and outstanding customer service, including picking up local customers at no extra cost. Taylor named the company after an aircraft carrier on which he had served, the World War II USS Enterprise. We’ve always operated through an extensive network of local, neighborhood offices, each powered by the energy of a petite, very entrepreneurial team. Our very first customers were the ones who truly shaped the business model that we use today. They told us they desired to rent cars where they live and work. We have a well-established track record for making rental service convenient and affordable for those who choose to "buy for the need and rent for the exception."